F.A.Q

Any Questions? We can help!

About Our Rings & Jewelry

1. What are your stones made of?

Our stones are moissanite. Moissanite has its own distinctive sparkle, with bright brilliance and colorful flashes of light. It’s a beautiful choice for those who want a mined-diamond alternative at a more accessible price.

2. Is moissanite the same as a diamond?

No. Moissanite is a different gemstone made from silicon carbide. It has its own character, including bright sparkle and colorful flashes of light. If you’re choosing between the two, consider the look you prefer, your budget, and how you plan to wear your jewelry.

3. Are Rodiffy rings & jewelry solid gold or plated?

Our rings & jewelry feature a sterling silver base with a 18K gold plated finish. Check the materials listed on your chosen product page for the exact metal and plating. 

4. How are the carat sizes measured?

Fun fact: moissanite do not hold the same carat weight as traditional diamonds! We list our stones in estimated carat weight & do our best to keep these sizes accurate.

5. Where Does Moissanite Rank on the Mohs Hardness Scale?

Moissanite ranks 9.25 on the Mohs hardness scale, making it one of the hardest gemstones used in fine jewelry. Just below diamond at 10, its excellent scratch resistance makes it a durable choice for everyday wear.

6. Is your jewelry plated in rhodium?

Yes, all sterling silver jewelry is plated in rhodium to give it that classic, unmistakable shine! Rhodium plating also helps give your jewelry an extra layer of protection against scratches and does not corrode or tarnish.

7. Will your jewelry turn my finger green?

  • The short answer: It's unlikely with proper care. 😊
  • The long answer: Rodiffy jewelry is crafted from 925 sterling silver and finished with 18K gold and rhodium plating as part of our jewelry finishing process. These precious-metal finishes help protect the underlying silver and create a comfortable surface for everyday wear.

8. Do you offer any customizations on your rings?

Of course. 
Have a design in mind? You can send us reference photos, sketches, or ideas. Our expert designers will craft a custom drawing based on your inspiration. Click here learn more.

Rodiffy Moissanite Warranty

Lifetime Warranty

We handcraft each piece with peace of mind that your gemstone will maintain its optical properties as long as you own it. Our Lifetime Warranty covers all changes to the optical properties of your Rodiffy Moissanite gemstone. This includes the stone’s clarity, color, and brilliance. On top of knowing that your Rodiffy Moissanite is ethical and eco-friendly, you can be sure that you will enjoy it for your whole lifetime. Each purchase includes a Certificate of Authenticity & Lifetime Warranty card.

Return / Exchage Policy

I ordered the wrong size, can I exchange my item?

Yes, you can exchange any new or unworn item up to 30 days from your original order's delivery date. This includes any style changes or store credit as well. Scroll up to get the process started! After the 30-day window, we can still resize and service your item under our Lifetime Warranty.

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How long do I have to return my items for a refund?

You have 30 days from the original order delivery date to send your item back for a refund. The return package must contain a postmark date within the 30-day window to qualify for a refund. This window does not reset in the event of an exchange submission.

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How long will it take before I receive my refund?

Returns will be processed within 5 business days of receipt of your item(s). Please note that payment processing is beyond our control and it may take up to 5-7 additional business days for the funds to be credited to your account used during checkout.

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Wear & Care

1. Can I wear my moissanite ring every day?

Moissanite is well suited to regular wear, but the setting and metal finish still need care. We recommend removing it for showering, swimming, exercise, or sleep. Pool chemicals, personal care products, friction, and accidental pressure can affect the finish or setting. Store your ring somewhere dry and secure while it’s off.

2. How do I keep my jewelry in the best shape possible?

We’ve kept it simple & listed all the best cleaning & care practices here.

3. Is it okay to use a jewelry cleaner to clean my jewelry?

Do not use any jewelry cleaners to care for your pieces, as these can strip the rhodium plating. We recommend using clear, mild dish soap and lukewarm water to clean your jewelry. 

Sizing & Ring Sets

1. I don't know my ring size, what do I do?

Feel free to check out our ring size chart to find the best size for you! We also recommend getting sized at your local jeweler for an accurate measurement of your finger.

2. What if I’m between two sizes?

Since our fingers tend to swell in warmer weather, it is a good rule of thumb to size up a half-size if you are between sizes.

3. How should a ring fit?

Generally, you want a ring that slides over your knuckle with a little friction, but not tight enough to where it squeezes your finger and creates what we call a “muffin top” with your skin.

4. What is included in a 2PC or 3PC set?

“2PC” means two separate pieces, and “3PC” means three. The exact combination varies by design. Check the product description for what’s included, especially when an enhancer creates the appearance of several bands.

5. What is the average ring size for women?

The average ring size for women falls between a size 6 and 7!

Still Have Questions?